A chatbot is a computer program designed to simulate conversation with human users, especially over the internet. Chatbots can use text-based or voice-based interfaces to interact with users and respond to their queries or requests. Chatbots are typically powered by artificial intelligence and machine learning algorithms that enable them to understand and process natural language input, learn from user interactions, and improve their responses over time. 

Chatbots are commonly used in customer service, marketing, and sales to provide 24/7 support and engagement to customers. They can help businesses automate routine tasks, improve customer experiences, and reduce costs. In addition, chatbots can also be used for various other applications, such as personal assistants, education, healthcare, and entertainment. 

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